Shipping policy

Shipping Policy

At Breeze, we are committed to delivering your orders safely and on time.

Shipping Times

We typically process and ship orders within 2-3 business days. Delivery times are estimated between 7-15 business days from the date of shipment, depending on your location and the shipping method selected at checkout.

Shipping Regions

We currently ship to most countries worldwide. During checkout, you will be able to see the estimated delivery time and shipping cost for your destination.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package in real-time. We recommend checking the carrier's website regularly for updates on your delivery.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These fees are not included in the shipping cost and will be the responsibility of the recipient upon delivery.

Shipping Delays

While rare, unforeseen circumstances such as weather conditions, carrier delays, or customs inspections may cause delays beyond our control. We will notify you of any significant delays and provide updated tracking information.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within 30 days of shipment, please contact our support team immediately. We will work with the carrier to investigate and resolve the issue.